Customer Service Representative

SupremeX Envelope Western & Upstate New York

2914 Walden Ave
Depew, NY, 14043
Tel: 716-686-0100
Fax: 716-686-9005

Customer Service Representative

Candidate Profile
• A self motivator who is sales curious, with a problem-solving mentality
• Outgoing and personable
• Team player
• Willingness to learn with a “can-do” attitude
• Background in print and/or manufacturing preferred
• Career oriented
• Technically savvy

• Maintain relationships with current customers
• Take orders, create quotes, offer alternatives
• Collaborate harmoniously with internal manufacturing and support staff throughout the order fulfillment and problem resolution process for customers, including: quality issues, credit collection and inventory management
• Develop and maintain a relationship with each client and an understanding of the customers’ buyer, business, needs, priorities, competition, etc.

• Strong business acumen
• Articulate
• 2-4 years sales and customer service experience, preferably in print related or similar account base
• College or University Degree preferred (ideally in Graphic Communications, Business, or Sales related program)
• Effective listening, business communication (verbal and written), presentation, and teamwork skills
• Intermediate computer skills, MS Office required

Reports to: Sales Manager

Why you will love SupremeX
• Attractive compensation package
• Competitive benefits + profit sharing
• Exceptional career potential

About SupremeX
SupremeX is Canada’s largest manufacturer and marketer of a broad range of stock and custom envelopes and growing provider of folding cartons, corrugated boxes, labels and fulfillment packaging solutions. Our vision is to be recognized as a dynamic employee-oriented organization creating revolutionary ways of providing exceptional service to support low-cost quality products. We are an organization defined by the passion of our team and their belief in the company growth and vast potential.
If offered employment at SupremeX, you will be required to undergo a pre-employment drug screen in accordance with the federal Drug-Free Workplace Act of 1988, which is part of Public Law 100-690, Anti-Drug Abuse Act of 1988.

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