SupremeX Envelope New England

120 Gilboa Street
Douglas, MA, 01516
Tel: 508-731-6747
Fax: 508-731-6746
hr@classicenvelope.com

Customer Service Representative

Candidate Profile

• A self motivator who is sales curious, with a problem-solving mentality
• Outgoing and personable
• Team player
• Willingness to learn with a “can-do” attitude
• Background in print and/or manufacturing preferred
• Career oriented
• Technically savvy

Responsibilities

• Maintain relationships with current customers
• Take orders, create quotes, offer alternatives
• Collaborate harmoniously with internal manufacturing and support staff throughout the order fulfillment and problem resolution process for customers, including: quality issues, credit collection and inventory management
• Develop and maintain a relationship with each client and an understanding of the customers’ buyer, business, needs, priorities, competition, etc.


Requirements

• Strong business acumen
• Articulate
• 2-4 years sales and customer service experience, preferably in print related or similar account base
• College or University Degree preferred (ideally in Graphic Communications, Business, or Sales related program)
• Effective listening, business communication (verbal and written), presentation, and teamwork skills
• Intermediate computer skills, MS Office required


Reports to: Sales Manager

Why you will love SupremeX
• Attractive compensation package
• Competitive benefits + profit sharing
• Exceptional career potential


About SupremeX
SupremeX is Canada’s largest manufacturer and marketer of a broad range of stock and custom envelopes and growing provider of folding cartons, corrugated boxes, labels and fulfillment packaging solutions. Our vision is to be recognized as a dynamic employee-oriented organization creating revolutionary ways of providing exceptional service to support low-cost quality products. We are an organization defined by the passion of our team and their belief in the company growth and vast potential.
 

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