SupremeX Envelope

400 Humberline Drive
Toronto, ON, M9W 5T3
Tel: 416-675-9370
Fax: 416-848-8388
hr.central@supremex.com

Sales Coordinator

The Sales Coordinator is responsible for supporting the Sales team to create and maintain a trustworthy relationship with our valued clients by providing courteous, knowledgeable and timely responses to customer inquiries. This includes following and enforcing the terms of the contract, processing transactions, and internally coordinating all customer orders and initiatives.


What you’ll be doing:

• Develops and maintains a relationship with the client, understanding customer requirements and expectations
• Responds to all customer inquiries regarding delivery, specifications, order expediting, etc. in a timely manner
• Receives and accurately processes customer transactions such as orders, releases, or returns
• Communicates and implements all terms of sales contract and company policies (i.e. freight, minimum order, returns, etc.)
• Monitors orders through system, including regular order follow-up, to ensure timely delivery, and expedites as needed
• Collaborates harmoniously with internal manufacturing and support staff, throughout the order fulfillment and problem resolution process for customers, including: logistics, quality issues, credit collection and management, etc.
• Ensures ongoing customer satisfaction and resolves any complaints
• Responsible for keeping all contact and information systems up to date, accurate, and complete
• Performs other related duties and participates in special projects as assigned


Experience and Skills needed

• Related coordination experience in a manufacturing environment
• Bachelor’s degree or equivalent combination of education and experience, in printing, packaging, or paper converting
• Highly organized and detail oriented for a fast paced, constantly changing environment
• Excellent writing abilities and phone manner to interact professionally and courteously with clients/coworkers
• Must be able to efficiently manage multiple projects and tasks simultaneously.
• Intermediate computer skills required in MSOffice, Microsoft AX experience an asset
• Effective time management skills and ability to adapt quickly to changing priorities
• Proven creative problem solving abilities
• Accuracy with managing data and attention to detail
• Self-motivated, enthusiastic, high energy, team player focused on the goals of the organization

Competencies Valued

• Displays personal and corporate integrity
• Displays a passion for what you do and a drive to improve.
• Can perform independently with considerable latitude for the use of initiative and independent judgment
• Self-motivated, enthusiastic, high energy, team player focused on the goals of the organization
• Displays leadership through innovation in everything you do.

What’s in it for you:

• Medical and dental benefits
• Pension Plan (RPP)
• Flexible work environment
• Employee Profit Sharing Program
• Opportunity for career advancement
• Paid vacation and holidays, 2 weeks, or commensurate with experience
• Dynamic and dedicated team
• Casual dress code


Sounds like a Good Fit?

We’d love to talk to you! Please submit the following to hr.central@supremex.com:
• Resume
• Cover letter explaining:
Why you think you would succeed as a Sales Coordinator
Why you want to join the SupremeX team


About SupremeX

SupremeX Inc., is Canada’s largest envelope manufacturer and growing provider of packaging and specialty products. We are an organization defined by the passion of our team and their belief in the company’s growth and vast potential.
Our employees thrive in situations that require flexibility, adaptability, and speed. Successful employees are willing to collaborate with other team members, able to work against tight deadlines, and excited to test new ideas, tools, and tactics. Our vision is to be recognized as a dynamic employee-oriented organization creating revolutionary ways of providing exceptional service to support low-cost quality products. We’re motivators, go-getters, and we’re constantly seeking out ways to improve our processes, our products, and ourselves!


To learn more about SupremeX, visit us at www.supremex.com

SupremeX is proud to be an equal opportunity employer. We thank all who apply, however, only those selected for an interview will be contacted.

 

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